Career Journey

Software Project Lead
Full-time, May 2024 – November 2024
Leading IT projects with a strong focus on process optimization, technical training, and SQL database management. Responsible for project oversight, requirements engineering, and collaboration with cross-functional teams to ensure successful project outcomes.

• Key Skills: Process Optimization, Relational Databases, Technical Training, Project Oversight, Requirements Engineering, SQL, Enterprise Resource Planning (ERP), Technical Project Management, Collaboration, Computer Proficiency
• Achievements:
  • Implemented a new ticketing system to enhance IT support efficiency and improve issue tracking transparency.
  • Conducted a comprehensive analysis of current processes and identified optimization opportunities for improved performance.
  • Streamlined SQL database processes, resulting in increased efficiency and system performance.
  • Led technical training sessions for project teams, facilitating the adoption and effective use of new systems.